Terms and Conditions

It is important that you read these Terms & Conditions, as they will provide the basis of the Agreement between us.
All Orders are accepted by Us subject to these Terms & Conditions to the exclusion of any conditions which may be put forward by You or on Your behalf.

Application
1. These Terms & Conditions will apply to the purchase of goods by the Customer (You). The Supplier is Regan & Mason Ltd t/a Eurostyle, a company registered in England and Wales, number 08184211, whose registered office is 69 Milnrow Road, Shaw, Oldham, Lancashire OL2 8AL and whose primary Place Of Business is Unit 1 Evans Business Centre, Dane Street, Rochdale, Lancashire OL12 6XB.
2. These are the Terms & Conditions under which We supply all Goods to You. By ordering Goods from Us, You agree to be bound by these Terms & Conditions.
Formation of Contract
1. A Contract is deemed to be entered into under these Terms & Conditions in all cases where an Order is agreed between You and Us. This will usually take the form of an Order form signed by You.
2. A Contract is also deemed to be entered into under these Terms and Conditions in the absence of a signed Order, where payment is made by You to Us. In such cases, We will retain details of the Goods ordered and ensure that these are passed to You at the earliest reasonable opportunity.
Interpretation
1. ‘Customer’ means the person ordering Goods from Regan & Mason Ltd, hereinafter referred to as ‘You’ or ‘the Customer’.
2. ‘Supplier’ means Regan & Mason Ltd t/a Eurostyle, hereinafter referred to as ‘Us’, ‘We’, ‘Our’ or ‘Eurostyle’.
3. ‘Goods’ means any materials and equipment We supply to You as set out in Your Order.
4. ‘Order’ means the Customer’s Order for Goods from the Supplier, as set out in a separate document.
5. ‘Delivery Location’ means the Supplier’s premises or other location where the Goods are to be supplied, as set out in the Order.
6. ‘Fitter’ means any person who will carry out fitting work relating to the Goods referred to in these Terms & Conditions. It is Your responsibility to agree the terms of Your Fitter’s relationship with You. Your agreement with Your Fitter will be subject to a separate set of Terms.
7. ‘Place Of Business’ means any immovable retail premises from which We conduct business on a permanent basis or, in the case of movable premises, on a usual basis.
The Goods
1. The description of the Goods is as set out in Our website, catalogues, brochures or other form of advertisement or description. Any description is provided for illustrative purposes only and there may be some discrepancies in colour or size.
2. We will take reasonable care to ensure the accuracy of Your Order and that Your designs are correct. Where Goods are provided to Your special requirements, however, it is Your responsibility to ensure that any information You provide is accurate, and to ensure that any designs provided by the Supplier are accurate.
Basis of Sale
1. The description of the Goods, through any medium, does not constitute a contractual offer to sell the Goods.
2. A Contract will be formed for the Goods ordered, only upon the Supplier’s written acceptance of the Order or if earlier, the Supplier’s delivery of the Goods to the Customer.
3. All quotations provided by Us are valid for a maximum period of 30 days from the date stated on the quotation, unless We expressly withdraw it at an earlier time.
4. No variation of this Contract, whether that be the description of the Goods, price, design or otherwise, can be made after it has been entered into unless the variation is agreed by the Supplier and the Customer in writing.
Your Consumer Protection
1. If Your Order was not agreed at Our Place Of Business, You have a right to cancel Your Order up to a maximum of 14 days from delivery to Your premises.
2. If You qualify for and exercise this right to cancel, You must notify the Supplier within this 14 day period. You must return all Goods provided to You by the Supplier to the Supplier’s Place Of Business in their delivered condition, in original wrapping, at Your own cost. Please note that if Your Fitter has commenced work on Your behalf, this will affect Your ability to return the Goods. Any alterations to or deterioration of the Goods must be made good by You, usually by full replacement of, or payment of that portion of the payment which covers the Goods concerned.
3. If Your Order was agreed at the Supplier’s Place Of Business, this right to cancel does not apply.
Price and Payment
1. The price of the Goods and any additional delivery or other charges for the Goods is that set out in Our Quotation applicable at the date We accepted the Order, or such other price as We may agree.
2. Prices and charges are subject to VAT at the rate applicable at the time of the Order. Your documentation will show a breakdown of VAT charges if applicable.
3. Payment for Goods must be made at least 5 working days in advance of delivery. Payment will be accepted as cleared funds into Our bank account.
4. All payments made by Credit or Debit card will be subject to a 2.8% surcharge.
Delivery
1. We will deliver the Goods to the Delivery Location within the period agreed or failing any specific agreement without undue delay and, in any event, not more than twenty five working days after the day on which the Contract is entered into.
2. In any case, regardless of events beyond Our control, if We do not deliver the Goods on time, You can, in addition to any other remedies, treat the Contract at an end if:
  1. We have refused to deliver the Goods, or if delivery on time is essential taking into account all the relevant circumstances at the time the Contract was made, or if You told Us before the Contract was made that delivery on time was essential; or
  2. after We have failed to deliver on time, We have agreed a later delivery date with You which is appropriate to the circumstances and We have not delivered within that period.
3. If You treat the Contract at an end, We will (in addition to other remedies) return all payments made under the Contract.
4. If You were entitled to treat the Contract at an end but do not do so, You are not prevented from cancelling the Order for any Goods or rejecting Goods that have been delivered and, if You do this, We will (in addition to other remedies) without delay return payments made under the Contract for any such cancelled or rejected Goods. If Goods have been delivered You must return them at Your cost or allow Us to collect them from You.
5. If any Goods form a commercial unit (a unit is a commercial unit if division of the unit would materially affect the value of the goods or the character of the unit) You cannot cancel or reject the Order for some of those Goods without also cancelling or rejecting the Order for the rest of them.
6. We do not generally deliver to addresses outside the mainland of England and Wales plus Scotland. If, however, We accept an Order for delivery outside that area, You may need to pay additional transport charges, import duties or other taxes as We will not pay them.
7. You agree that We may deliver the Goods in instalments if We suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided You are not liable for additional charges.
8. If You or Your nominee fail, through no fault of Ours, to take delivery of the Goods at the Delivery Location, We may charge reasonable costs of storage and redelivering them.
9. Upon delivery, You must check the Goods. Any damages must be reported to Us within 48 hours of delivery. We will make efforts to ensure that any Goods damaged in transit are dealt with appropriately.
10. The Goods will become Your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.
11. The Supplier is not responsible for the removal of packaging or waste materials relating to the Goods. You should ensure that You make arrangements for the removal of such waste materials.
Risk and Title
1. Risk of damage to, or loss of, the Goods will pass to You when the Goods are delivered to You.
2. You do not own the Goods until We have received payment in full. If full payment is overdue or a step occurs towards Your bankruptcy We can choose by notice to cancel any delivery and end any right to use the Goods still owned by You, in which case You must return them at Your cost or allow Us to collect them.
Cancellation and Alterations
1. At any time before this Contract is made, You can withdraw Your offer by telling Us if You simply wish to change Your mind, without giving Us a reason and without incurring any liability.
2. When an Order has been made We can reject it for any reason, although We will try to tell You the reason without delay.
Conformity and Guarantee of Workmanship
1. Upon delivery, the Goods will be of satisfactory quality; they will be reasonably fit for any particular purpose for which You buy the Goods which before the Contract is made You have made known to Us and be fit for any purpose held out by Us or set out in the Order or Contract; and they will conform to their description.
2. It is not a failure to conform if the failure has its origin in Your materials or Your information given to Us.
3. We will immediately, or within a reasonable time, give You the benefit of the free Guarantee and/or Warranty given by the manufacturer of the Goods. Details of the Guarantee including the name and address of the manufacturer, the duration and territorial scope of the Guarantee are set out in the manufacturer’s Guarantee provided with the Goods. This Guarantee will take effect at the time the Goods are delivered and will not reduce Your legal rights.
4. No Guarantee or Warranty is provided or implied by Us for the Goods supplied. While We will take reasonable steps to ensure that the Goods are suitable as stated above, You are responsible for registering any of the Goods as appropriate to validate the available Guarantees and Warranties.
5. Unless otherwise stated and subject to the above, Goods are guaranteed against manufacturing defects for a period of 12 months from delivery.
6. We do not employ Fitters or Guarantee their work. All fitting work is carried out by Your Fitter under separate Terms & Conditions. You are responsible for ensuring that You are satisfied with the Terms under which Your Fitter works for You.
Circumstances beyond the control of either party
1. In the event of any failure by a party due to something beyond its reasonable control, the party will advise the other party as soon as is reasonable practicable and the party’s obligations will be suspended as far as is reasonable, provided that that party will act reasonably, and the party will not be liable for any failure which it could not reasonably avoid, but this will not affect the Customer’s above rights relating to delivery.
Excluding liability
1. The Supplier does not exclude liability for any fraudulent act or omission, or for death or personal injury caused by negligence or breach of the Supplier’s other legal obligations. Subject to this, the Supplier is not liable for loss which was not reasonably foreseeable to both parties at the time when the Contract was made, or any loss to the Customer’s business, trade, craft or profession which would not be suffered by a Customer because the Supplier believes that the Customer is not buying the Goods wholly or partly for its business, trade, craft or profession.
Governing law, jurisdiction and complaints
1. The Contract, including any non-contractual matters, is governed by the laws of England and Wales.
2. Disputes can be submitted to the jurisdiction of the courts of England and Wales or, where the Customer lives in Scotland or Northern Ireland, to the courts of respectively Scotland or Northern Ireland.
3. We try in every case to avoid any dispute. Regan and Mason Ltd is committed to the highest standards of customer care, so We aim to achieve fair treatment and customer satisfaction at all times. We place great importance on feedback from Our customers and will listen carefully to Your views, using them to continuously improve our Goods and services.
4. If We are unable to deal with Your feedback to Your satisfaction, Customer complaints can be addressed to the Place of Business stated in these Terms & Conditions. We will aim to respond with an appropriate solution within 5 working days.